Frequently Asked Questions

Everything you need to know about our premium home essentials.

What materials are used in Mulberry Threads products?

We specialize in high-quality, sustainable materials including 100% organic bamboo, mulberry silk, and long-staple cotton to ensure maximum comfort and durability for your home.

How should I care for my bamboo bedding?

To maintain the softness and longevity of your bedding, we recommend a cold machine wash on a gentle cycle with mild detergent. Avoid bleach and tumble dry on low heat or line dry in the shade.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

What is your return policy?

We offer a 30-day return policy for unused and unwashed items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on used bedding or pillows.

Are your products eco-friendly and ethical?

Absolutely. We are committed to sustainability, using OEKO-TEX certified fabrics and ensuring ethical manufacturing processes throughout our entire supply chain.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international orders may take 10-21 business days.